Shipping and Returns

Order treatment

Allow 2 business days for treatment of your order.

Transit time

Shipping Time with vary depending on your location. 

USA customers around - 7-14 business days.

Canada customers - around 5-10 business days.

International customer - anywhere around 10-30 business days.

Free shipping 

I do not offer tracking at this time, unless you ask me and I will send you a price of the upgraded package fee.

 If you would like a faster delivery please contact me and I can happily accommodate your wishes.

Returns & exchanges

You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.

How to return an item

If an item is damaged, defective, or incorrect, contact us and we will issue a Return Form.

If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.

You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS or Canada Priority Mail.

PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM CHRISTINEPHILIPPE.COM CAN BE RETURNED. WE CANNOT ACCEPT ANY ITEMS / PRODUCTS PURCHASED AT ANY OTHER RETAILERS.

Contact us

 

Customer Service

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